QuickBooks Error: Server Busy This Action cannot be completed

What is QuickBooks Error: Server Busy?

QuickBooks provides various features to work in a collective environment to reduce the time and resources spent in managing the books. These features require certain updates and exchange of data using a network. When QuickBooks desktop exchanges data in a Network in order to install an update or exchange data with another user.

A Server Busy message may appear if QuickBooks is unable to complete the data exchange process. There can be a number of causes of this error message. In a multi-user scenario, If you get a server busy error in QuickBooks then it means that the company file is in use by another user. Server Busy error occurs when your computer is unable to communicate with the application server.

High request and response in the application server may also lead to Server busy warning. QuickBooks Server Busy Error Appears to users as:

QuickBooks error server busy

Error: Server Busy. This action cannot be completed because the other program is busy. Choose ‘Switch To’ to activate the busy program and correct the problem

Causes of QuickBooks Error: Server Busy

QuickBooks Error: Server busy can occur due to a various number of reasons, some of the causes are mentioned below:

  1. Your system does not have enough memory to run the application
  2. QuickBooks is conflicting with other applications installed on your computer
  3. Security Firewall is blocking the application to exchange data in a network
  4. The company file is in use by another user (In Multi-user environment)
  5. QuickBooks was not shut down properly when you used it the last time
  6. User profile are conflicting with each other due to country differences in the User profile location
  7. Third party security application is blocking QuickBooks to communicate with an application server
  8. Your windows is updating in the background
  9. There is a conflict between QuickBooks update manager and other computer application
  10. Older QuickBooks desktop versions like QuickBooks 2010, QuickBooks 2011, QuickBooks 2012, etc are discontinued by Intuit

Troubleshoot QuickBooks Server Busy Error (Step by Step)

Solution 1: Repair QuickBooks Desktop in Windows 7, 8, 8.1 & Windows 10

Note down the QuickBooks error server busy you see on the screen and report it to QuickBooks error support to get updated solutions by Intuit QuickBooks experts to repair various QuickBooks desktop errors like Server busy.

  • Close all the running QuickBooks windows
  • Restart the system
  • Go to the start button and type control panel
  • In the control panel window, choose programs and features
  • locate QuickBooks and click on uninstall/change
  • Choose to continue and the next option
  • Select to repair your Quickbooks and let the repair process to complete
  • Click on finish and restart your desktop
  • After restarting the desktop, Open your QuickBooks and download the latest release of QuickBooks desktop and download latest tax table.

Solution 2: Run QuickBooks Install Diagnostic Tool / QuickBooks Component Repair Tool Working Explained

QuickBooks install diagnostic tool

QuickBooks Install Diagnostic Tool: QuickBooks Component Repair Tool – QBInstall tool

  1. Download QuickBooks Install Diagnostic Tool
  2. Save the File when prompted
  3. Run QuickBooks install diagnostic tool to detect errors in your QuickBooks
  4. Make sure QuickBooks and all background applications are closed
  5. Tool Installation time depends upon system configuration and performance
  6. Restart the computer after installation of the Quickbooks diagnostic tool to ensure correct installation
  7. You need to re-register or reactivate your QuickBooks after installing this QuickBooks component repair tool

Download QuickBooks Install Diagnostic Tool

QBinstall Tool: Download Link

IMPORTANT THINGS TO REMEMBER BEFORE USING QUICKBOOKS INSTALL DIAGNOSTIC TOOL
  • Windows should be up to date
  • QuickBooks Registration required
  • QuickBooks Should be updated

Solution 3: End all running applications to avoid server busy error

  • Open your taskbar to check the running programs in your computer, end-all running tasks from the task manager and reopen QuickBooks to check if you are still receiving the error.
  • Third party security applications like anti-virus, spyware, anti-malware, google desktop, Avira, Norton, vista, etc should be disabled to bypass the server busy error message.
  • If you are running windows in selective startup mode, stop IntuitFCS from task manager services tab.

Solution 4: Manually Update QuickBooks to the Latest Release

  1. Go to Download and Updates Pages
  2. Select the Product you i.e. QuickBooks Pro, Premier, etc
  3. Select the Version i.e. QuickBooks Pro 2018, QuickBooks Premier 2018, etc
  4. Search and Select Get Latest Updates, then click on Save to download the Updates
  5. Install Updates and Restart the computer
  6. If you have an active Payroll Subscription, Install Updates from the download center.

Solution 5: End running QuickBooks Services in Task Manager

  • Right-click on your taskbar
  • Select the task manager option
  • Choose the services tab
  • End all these below mentioned services
 qbpsevnt15r.exeqbdagent.exeqbpsevnt12r.exe
mrtmngr.exeqbpsevnt13r.exeqbpsevnt11r.exe
QBW32.exeqbpsevnt08r.exesupport.exe
 qbdagent2001.exe axlbridge.exeqbpsevnt09r.exe
qbpsevnt16r.exeqbpsevnt14r.exeqbpsevnt17r.exe
qbdagent2002.exeqbupdate.exe qbpsevnt10r.exe 
qbpsevnt13r.exe 
  • Restart QuickBooks

Solution 6: Remove QuickBooks Update agent showing Server Busy error message from your system

  • Click on the Start button
  • Go to All Programs 
  • Click on Startup
  • Locate QuickBooks update agent and right click on it
  • Click on Delete
  • Then click Delete shortcut
  • Switch off Shared updates in QuickBooks

Solution 7: If ProSeries is installed on your system

  • While running QuickBooks open windows task manager
  • Locate qbpsevntXXr.exe on the services tab
  • Note the year date in XX of qbpsevntXXr.exe
  • Go to C drive and locate the Intuit ProSeries folder for that year
  • Open 32bit folder
  • Locate the file qbpsevntXXr.exe
  • and add .old to at the end of it for e.g. qbpsevntXXr.exe.old
  • Close and restart your application

Perform these steps under supervised guidance of local IT or QuickBooks expert to resolve Server busy error in Quickbooks

  1. If you are running QuickBooks on a network then restart your system and reestablish your connection with your mapped drives
  2. In case of Security application blocking the Quickbooks update agent. Add QuickBooks on the exception list of your security application.
  3. Get help from network admin to check if any scan or sharing process is active on your network if yes then it may be the cause of the server busy error in QuickBooks. Let the scan complete or stop the process to get the server busy error to normal.
  4. Start windows in safe mode and start your QuickBooks then restart your system in normal mode.
  5. Run QuickBooks in Windows Selective startup mode

Resolve Server Busy Error in QuickBooks with help of an Expert

Get rid of QuickBooks server busy error with the help of QuickBooks desktop support. Get in touch with QuickBooks support experts and get secure remote support. Dial QuickBooks support phone number +1800-316-0126 to reach out to a QuickBooks desktop expert.

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