Error POS Got Stuck When Using QuickBooks POS
Experiencing QuickBooks error POS Got Stuck when using QuickBooks POS is a very common problem, and luckily we have the perfect solution for it. First of all, users can face this error in two different conditions.
One is when they have a single computer which has QuickBooks POS, and the other is when they have multiple computers (client one’s as well) which have QuickBooks POS installed.
Solution for the particular error in both the conditions will vary a little. Just before you start with troubleshooting the ‘POS Got Stuck’ error, you must remember two things.
First, ensure that QuickBooks Desktop Point of Sale is running on the latest or updated version of QuickBooks available. The second is that you must ensure requirements for QuickBooks Desktop Point of Sale 18.0 are met.
If these two conditions are fulfilled, you can start with troubleshooting QuickBooks Error POS Got Stuck.
Troubleshoot Error: POS Got Stuck (Solutions according to the situations)
Situation 1 – Solving Error ‘POS Got Stuck’ in Case of a Single Computer
The first step for you would be to make a backup file and then restoring it to another file from backup files in the QuickBooks Desktop POS. Followed by this, you will have to compress QuickBooks data base with the help of ‘Verify Data Utility’. After this, you will be able to complete a fresh reinstall for QuickBooks Desktop Point of Sale on your computer.
Once done, all that will be left to do is trialing it using a fresh Windows User.
Situation 2 – Solving Error ‘POS Got Stuck’ in Case of Different Computers
Under situation 2, firstly, you should check the network speed across computers. The network should be fast and stable across computers.
The next step in the process is the same as under Situation 1; you have to build a backup file that needs to be restored into different backup files in QuickBooks Desktop POS.
After this, you will have to go with ‘Verify Data Utility’, which will compress the database so that you can complete a fresh reinstallation of QuickBooks Desktop Point of Sale.
Then the last step would be the same, which is trialing it using a different Windows User.
There are actually more unique ways in which you can find the error creep up under the above mentioned two situations.
If you have different computers or desktops with POS in them, but if you are only getting the error on the server, then you don’t have to do anything extra; just follow the process of Situation 1.
But if, in this particular case, pos got stuck error comes in selected computers or all of them, then follow the process of Situation 2.
Also Read How to fix QuickBooks POS Failed to open company file
Error: POS GOT STUCK when using QuickBooks Point of Sale Comes When You Try to Access Item List
If this was the situation when the ‘POS Got Stuck’ error is displayed on the screen, start solving it by deleting the ‘Tax Code Column’ out of the list of items.
Post that, create a backup and restore the file to different backup files in QuickBooks Desktop POS. It will be followed by the same steps, which is running ‘Verify Data Utility’ to compress the database and then trialing it using a fresh Windows User.
Error: POS GOT STUCK in QuickBooks Point of Sale Is Displaying on the Server or Client Computer When You Try to Open POS
If the error is displaying only on the server or the client computer when you are trying to open POS, then you should go for a fresh installation of the QuickBooks Desktop POS and then trial it using a fresh Windows User.
It is worthy to note that wherever we have mentioned Windows User, it is specifically for Windows 7, 8, and 10.
These are all the ways you can troubleshoot the error ‘POS Got Stuck’, which comes when you are trying to open QuickBooks POS. Running the latest version of the software is always a helpful thing to avoid facing any such issues or errors.