Error 334 QuickBooks or QuickBooks Error OL-334
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The QuickBooks Error OL-334 occurs while performing online banking transactions and/or updating bank accounts online. For several users, the error also occurs when entering the wrong pin for a transaction, beyond the permitted limit. Here are some effective ways to fix the error.
Causes of QuickBooks Error OL-334
Besides banking-related errors, there may be a few other causes for getting this error too. Listed below are some common reasons for error 334 QuickBooks.
- The bank is unable to validate account information
- New bank updates are available
- Issues with the bank server
- Problem with internet connection
- Incorrect login details
- QuickBooks encountered a network problem
- Trying to establish a connection with an account that is inactive
- The server is unavailable or under maintenance
- Corrupt company files
- Using an old version of QuickBooks or the OS (Operating System) is outdated
- Inaccurate format downloads when exporting and/or importing
- Online account improperly configured in QuickBooks
Things to Consider Before Troubleshooting Error 334 QuickBooks
Before you can troubleshoot to try and fix the error, there are some important details that you must check for:
- Check your internet connection – online banking requires that you stay connected to the internet
- Check your system’s security configuration and firewall settings
- You must have the latest version of QuickBooks. Your OS should also be updated with the latest version
- Check if the transactions are downloaded from the bank to the company file folder. Else you must get in touch with your bank and request account verification
- Before troubleshooting, you must be logged in to your account from an online website or a different system. The bank feeds folders along with the Connlog.txt file need to be checked for connection failure logs. These need to be furnished to the bank as proof of errors. You can then get in touch with the bank so they can troubleshoot the error from their end.
How to Fix Error 334 QuickBooks (Troubleshooting Steps)
Some common solutions to fix this error may include:
1. Enable the TLS 1.2 Security Protocol
QuickBooks Error 334 is majorly caused because of banking problems. Hence the first thing that you should do is check the settings of your Internet Explorer to ensure there is no script error in QuickBooks. Enabling TLS 1.2 while disabling TLS 1.0 may help in fixing the error.
- Open the Internet Explorer (should be the latest version which is Internet Explorer 11)
- Click on Settings (a gear icon located on the top right-hand side of the IE)
- Scroll down to Internet Options and click on Advanced Tab
- Under the Security section locate TLS options – you must check the box of USE TLS 1.2 and uncheck the box of USE TLS 1.0
- Apply the changes made and click OK
- Restart the system to check if the error has been resolved
2. Create a New Account and Merge the Accounts
- Right-click on the account that is creating problems and select Edit Account
- You need to highlight the account name and then click on the Copy option
- Type an * (asterisk) at the end of the account name
- Next, click on Bank Feed Settings and then select Deactivate All Online Services option
- Click on Save and then Close
- Now click on Chart of Accounts to create a fresh account
- First close and then reopen Company File
- Click on Chart of Accounts and then on Edit Account
- Remove the * (asterisk) you placed earlier and right-click on the account to select it
- Click on Save and then Close
- You will be prompted – if you want to set up an account for Bank Feeds, you must give your consent by clicking on the Yes
- Finally, download the transactions to the newly merged account that you just created
3. Create a New Test Company File
The below steps can help identify whether or not an issue is a form of the bank or bank servers:
- In the File menu of QuickBooks, select New Company and then Express Start
- Add the problematic bank account in the new test company and set it up for Bank Feeds
- Download the Bank Feed transactions to the test account
- If the error continues to pop up then the error is arising because there is a problem with the bank or the bank servers.
Contact QuickBooks Professionals
Error 334 is a common error, and the above solutions can help in fixing them. However, if the problem persists, then you can get in touch with our QuickBooks error support team. We will provide you with our expertise and help in fixing all types of errors you face in QuickBooks.